- FAQ -

What is DoceHaven?

DoceHaven is an authentic Portuguese bakery specializing in Pastel de Nata (Portuguese custard tarts). Our Portuguese baked goods are handmade from scratch, freshly baked to order, and hand-delivered across the DFW area.

What makes Pastel de Nata special?

Pastel de Nata is Portugal’s iconic pastry, featuring a flaky crust and a rich, creamy vanilla custard filling. We’ve spent over a year perfecting our recipe to achieve the perfect balance of sweetness and richness in every bite.

Are your pastries made from scratch?

Yes, all our pastries are handmade from scratch, using quality ingredients and traditional Portuguese recipes for an authentic experience.

How do I place an order?

Simply visit our website, choose your pastries, and enter your address at checkout for delivery or select pickup if available. Each order is freshly baked to order for an authentic experience.

Are your pastries available for pick-up?

Yes! Pickup options will be available at checkout—just select the one that works best for you.

Do you offer delivery?

Yes! We deliver our freshly baked pastries across the DFW area, ensuring they arrive at their best, straight to your door.

How far in advance should I place my order?

Our Portuguese baked goods are made fresh to order, so we recommend placing your order at least 48 hours in advance to ensure we can accommodate your request.

Do you offer catering or large orders?

Yes! We offer custom orders tailored to your event. Feel free to reach out through the chat in the lower left corner or fill out the "Events" form in the top menu and we will reach out to you shortly.

Do you offer personalized gift boxes?

Absolutely! Our pastries make the perfect gift. Visit our "Personalized Gifts" section to choose the ideal gift box for your event.

Are your pastries gluten-free or vegan?

At this time, our pastries contain gluten and dairy. However, we are exploring options for gluten-free and vegan treats. Please check our website for updates.

How Should I Serve and Store Pastel de Nata?

For the best experience, we recommend enjoying your Pastel de Nata warm. Store them in an airtight container at room temperature for up to 2 days.

How Do I Reheat Pastel de Nata?

To enjoy your Pastel de Nata warm, preheat your oven to 350°F (175°C) and heat for 5-8 minutes (depending on your oven), or until the pastry is warm and crispy. We recommend avoiding microwaving to maintain the signature flaky texture.